TABLE OF CONTENTS
CHAPTER ONE – INTRODUCTION
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Research Hypothesis
1.6 Scope of the Study
1.7 Significance of the Study
1.8 Plan of the Study
CHAPTER TWO – LITERATURE REVIEW
2.1 Conceptual Review
2.1.1 Concept of Control
2.1.2 The role of control in management activities
2.1.3 Types and Role of Business Management Controls in Supporting Business Activities
2.1.4 Role of Business Management Activities
2.1.5 Role of Operational Controls
2.1.6 Operational Control Systems
2.2 Theoretical Review
2.2.1 Max Webber’s Theory
2.2.2 The Skinner‘s Trade-off Model
2.3 Empirical Review
CHAPTER THREE – RESEARCH METHODOLOGY
3.1 Research Design
3.2 Population of the Study
3.3 Sample Size and Sampling method
3.4 Research Instrument
3.5 Validity and reliability of research Instrument
3.6 Procedure of Data Collection
3.7 Procedure of Data Analysis
CHAPTER FOUR – ANALYSIS AND DISCUSSION OF RESULTS
4.1 Introduction
4.2 Analysis of Demographic Data
4.3 Test of Hypotheses
4.4 Discussion of Findings
CHAPTER FIVE –SUMMARY, CONCLUSION, AND RECOMMENDATIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
5.4 Suggestions for Further Studies
REFERENCES
APPENDIX
